Enabling Sync Invocation (Conversation Mode)

To enable sync invocations (conversation mode), you must edit the RTClient.exe.config file on each robot.

To enable conversation mode:

1.

On the robot, locate the RTClient.exe.config file in one of these locations:

C:\Program Files (x86)\NICE Systems\Real-Time Client

C:\Users\<username>\AppData\Roaming\Nice_Systems\Real-Time

2.

Save a backup copy of the config file.

3.

Open the config file in an editor and locate the realTimeRemoteAutomationConfig parameter.

4.

Change the parameter enableConversationMode from "false" to "true".

5.

Save the file.